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Payment have to pay upon place order otherwise your order will automatically cancel after 3 days.
Delivery charge:
In KL/PJ area RM10/carton (Free delivery for purchase RM300 and above) to shop lot ground floor unless have lift service.
Outside of KL/PJ area
All delivery inside West Malaysia will send by tansporter lorry to shop lot ground floor only. Delivery charge will pay by you RM15/ item if the item charge is more then RM15 we will call you first for extra charge it will according to the transporter total charge.
Return/Refund:
All Goods sold is covered under the 7 Days for apply to return the purchased Goods to us in exchange for a replacement (buyer have to agree to pay the return delivery/shipping fee himself/herself ) Buyer shall ensure that the purchased Goods is returned to RS PECK TRADING within 7 days from the delivery date, . In case of damaged Goods, please contact US within 48 hours of receiving the delivery to expedite the claim process.
Buyer may only apply for return of the purchased Goods in the following circumstances:(excluding tissue for customize logo printing)
1 the Goods delivered to Buyer is defective and/or damaged on delivery;
2 the Goods delivered to Buyer is materially different from the description provided by us in the listing of the Goods.
3 the Goods delivered to Buyer does not match the agreed specification (e.g. wrong size, colour, etc.) stipulated in the order;
Buyer may only apply for refund of the purchased Goods in the following circumstances:
1 if the goods totaly out of stock and not longer available again refund full amount.
2 if the goods stock temporarily not available buyer change his/her mind to do cancellation so balance of refund will pay after deduction of Bank charges (Online banking rate: 3.5% or RM0.60 whichever higher Boost Wallet: 1.5% TouchnGo Pay: 1.5% Grabpay: 1.5% MaybankQR: 1% Mcash: 1.5%)
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